AW777 Privacy Policy – How We Protect Your Personal Data

This Privacy Policy applies to all users of the AW777 platform, accessible at aw777.onl and through any AW777 mobile application. It explains what personal data we collect, how we use it, how we protect it, who we may share it with, and what choices you have as a user.

AW777 ("we", "us", "the platform") takes data privacy seriously. The information we handle belongs to real people — many of them in Pakistan using the platform for sports betting, live casino, and gaming — and we treat it accordingly. This policy is written to be read and understood, not to be a barrier. If anything here is unclear, please reach out to our support team before registering.

By registering an account on AW777 and using the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, you should not register or continue using the platform.

AW777 collects personal data in several ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information from third-party payment processors involved in your transactions. The table below summarises the main categories:

We do not collect sensitive personal categories of data such as religious beliefs, political views or biometric data unless specifically required by applicable law.

Every piece of data AW777 collects has a specific purpose. We do not collect information we do not need. The primary reasons for data collection are:

• Account creation and management: Your registration data is required to create and maintain your AW777 account, including login credentials and account preferences.
• Identity verification (KYC): We are required to verify the identity of account holders before processing withdrawals. This prevents underage gambling and financial crime, and protects all users of the platform.
• Payment processing: Financial data is required to process deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported PKR payment methods.
• Platform operation and improvement: Usage and device data help us understand how the platform is being used, identify technical problems, and improve the experience for Pakistan players across different devices and connection types.
• Customer support: Communication data allows support agents to assist you with account queries, technical issues and payment questions effectively.
• Security and fraud prevention: Technical and usage data is used to detect and prevent unauthorised account access, suspicious betting patterns and other forms of abuse.
• Responsible gaming: Usage data is monitored to support responsible gaming tools, including detecting patterns that might indicate problem gaming behaviour.

AW777 uses third-party payment processors to handle PKR transactions. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, your payment transaction is processed by the relevant provider according to their own security standards and privacy policies.

AW777 stores a record of your transactions — amounts, dates, methods and status — for account management, dispute resolution and regulatory compliance purposes. We do not store full mobile banking passwords, full card numbers or complete bank account credentials on our own servers. Payment references and partial identifiers (such as the last four digits of a card or a mobile number) may be stored for transaction records.

All payment methods used on your account must be registered in your own name. This is both a terms requirement and a data integrity measure — it ensures that transaction records accurately reflect the account holder's activity.

AW777 uses cookies and similar technologies when you access the platform through a browser. Cookies are small text files stored on your device that help the platform function correctly and provide a better user experience.

The types of cookies used on AW777 include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences, such as language settings, display preferences and previously entered information to save you time.
• Analytics cookies: Help us understand how users navigate the platform, which pages are visited most frequently, and where technical issues occur. This data is analysed in aggregate and is not used to identify individual users.
• Session continuity cookies: Used in live casino and sports betting sections to maintain consistent session state during active play.

Most browsers allow you to control cookie settings — you can block or delete cookies through your browser's privacy or settings menu. Note that disabling essential cookies will prevent some parts of the AW777 platform from working correctly, including login and account access.

AW777 does not sell your personal data to third parties for marketing or commercial purposes. We may share data with the following categories of third parties, strictly for the purposes described:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card processors — only the information necessary to complete your transaction.
• Identity verification providers: Used during KYC checks to verify the authenticity of documents submitted. These providers operate under their own privacy and security standards.
• Game content providers: Live casino and game studio providers receive anonymised session and performance data necessary to deliver and operate their games on the AW777 platform.
• Fraud and security services: Services that help detect and prevent unauthorised access, fraudulent transactions and account abuse.
• Legal and regulatory requirements: If required to do so by applicable law, a court order or a lawful request from an authority, AW777 may disclose relevant personal data. We will only do so to the extent legally required.

All third parties with whom we share data are subject to confidentiality obligations and are only permitted to use the shared data for the specific purpose for which it was shared. We do not share data with third parties for their own marketing or profiling purposes.

AW777 takes data security seriously and has implemented technical and organisational measures appropriate to the nature of the information held. These include:

• SSL/TLS encryption: All data transmitted between your device and the AW777 platform is encrypted in transit. This includes login credentials, account activity and payment information.
• Secure data storage: Personal data and account records are stored on secured servers with access controls that limit who within the organisation can view or process sensitive information.
• Two-factor authentication: Available on all accounts to add an additional layer of protection against unauthorised login attempts.
• Anomaly detection: Automated monitoring flags unusual account activity — including login from unfamiliar locations, unusual withdrawal requests and suspicious betting patterns — for review.
• Staff access controls: Only authorised personnel with a legitimate operational need have access to personal data. Access is logged and audited.

While we apply rigorous security measures, no digital platform can guarantee absolute security. In the event of a data breach that affects your rights and freedoms, AW777 will notify affected users as required and take immediate steps to mitigate any impact.

AW777 retains personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable obligations. General retention guidelines are as follows:

• Account data: Retained for the duration of your account plus a reasonable period after account closure to handle any outstanding matters, disputes or queries.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction. This is a common obligation for financial record-keeping purposes.
• Identity verification documents: Retained for a period after account closure consistent with our verification obligations. Copies of identity documents are securely deleted once the retention period has passed.
• Support communications: Retained for up to two years from the last interaction, to allow context for future queries.
• Usage and analytics data: Aggregated and anonymised analytics data may be retained indefinitely since it cannot be linked back to individual users.

When data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised.

As an AW777 user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat on the platform or by email at [email protected] (type or copy this address manually — it is not a clickable link).

AW777 is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has created an account on AW777 using their own details or yours, please contact our support team immediately. Any account confirmed to be registered by a person under 18 will be closed and any associated data will be deleted.

Age verification is conducted as part of the account registration and KYC process. If a user's date of birth cannot be verified as 18 or above through the documents submitted, the account will be restricted until verification is completed satisfactorily.

AW777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable obligations. When material changes are made, we will:

• Update the "Last updated" date at the top of this page.
• Display a notification on the platform before the changes take effect.
• Where appropriate, notify users by email or in-account message for significant changes affecting how data is used.

Continued use of the AW777 platform after a policy update has been notified and published constitutes your acceptance of the revised Privacy Policy. We recommend revisiting this page periodically, particularly if you are a regular platform user. If you disagree with any changes, you should stop using the platform and may request deletion of your account and associated data.

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled on AW777, please get in touch using the following channels:

• Live Chat: Available 24/7 directly on the AW777 platform. This is the fastest route to a response.
• Email: [email protected] — type or copy this address manually into your email client. This address is not a clickable link.

When contacting us about a data request, please include your registered account username and the nature of your request so we can locate your records and respond efficiently. We will aim to acknowledge data requests within 48 hours and complete them within a reasonable timeframe depending on the complexity of the request.

For general platform queries, account issues or payment questions that are not related to your personal data rights, you can also reach our team through the FAQ section of the platform.